VM Prompt Languages

Purpose

The VM Prompt Languages form is used to set the default prompt language, the alternate language for bilingual prompting (if required), and to define the number dialed by users to switch between languages. By default, menu option 8 is used for Language Toggle. To program the menu option 8 for Language Toggle, see Setting up Multi-Level Auto Attendant (MLAA).

TIP: If you change the prompt language consider whether the language of the system greetings should be changed.

Use this form when performing the following tasks:

Conditions

Field Descriptions

Parameter

Description

Default Value

Default Language

Select the language to use for voice mail prompts.

NOTE: English Overlaid (North America) and Dutch Overlaid have numeric prompts (e.g., "Press 7 for Play."). The non-overlaid versions have alphabetic prompts (e.g., "Press P for Play).

English

Enable Bilingual Option

Enable this option to prompt in the default language and an alternate language.

Enabled

Set Alternate Language To

Select the second language for bilingual prompting.

English

Language Toggle

Enter one digit only (from one to eight) that users dial to hear prompts in the alternate language. Note that although it is possible to enter a number that is the length of a mailbox number, it is not recommended. The length of mailbox numbers is assigned on the set by an administrator.

NOTE: Zero is reserved for Operator; Nine is reserved for access to the Personal Directory (Dial by Name).

8